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AI and human review

Updated 2026-10-05

Does AI write my incident reports?

The AI drafts. Your team decides. Every AI draft is confirmed by a person on your team before it goes on the record.

Can an AI draft become a permanent record without a person checking it?

No. Every automated report requires human review before it becomes a permanent record.

Are edits tracked?

Yes. Every edit is tracked. SmartLP keeps a full edit history and an audit log.

Do you train AI on my store's data?

No. SmartLP does not train AI on your store data.

Who decides what gets shared?

You do. You decide what gets shared, and with whom.

What are AI Credits?

AI Credits are the monthly allowance for AI features. Core includes 5,000 AI Credits a month. Organization includes 25,000 AI Credits a month, pooled across your stores. Enterprise has a custom volume.

Still need help?

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