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Getting started

Updated 2026-10-05

How do I get started?

You can sign up online on our signup page and start right away. If you would rather see it first, request a session using the form on our website and our team will reach out.

How do I see SmartLP before I buy?

Request access using the form on our website. Our team will reach out to set up a session.

How long does a first session take?

Fifteen minutes. There is no contract to see it.

What will I see in the first session?

  • Your first incident filed: how a complete report is filed from the floor in under two minutes.
  • Your first shift briefing: how shift-start alerts keep your team informed.
  • What your shrink could look like in 90 days.

What is the founding pilot program?

It is our early program for retailers who want to help shape the product. Request access through the contact form and our team will reach out to discuss qualifications and set up your onboarding session.

What does early access mean?

Early access partners work closely with us to refine features. Detailed terms for early access are finalized at onboarding.

Can I sign up and pay online by myself?

Yes. You can sign up on our website. Pick a plan, create your account and your first store, and pay by card.

What do I need to get started?

A phone or a tablet. SmartLP works on phones and tablets, and there is a tablet mode for staff.

Does SmartLP work on a tablet?

Yes. SmartLP supports tablets, including a tablet mode for staff.

Still need help?

[email protected]