How SmartLP works
Updated 2026-10-05
How does SmartLP work?
There are four steps.
- Capture: a complete report from the floor in under two minutes.
- Confirm: a person on your team confirms every AI draft.
- Collaborate: brief the next shift and assign the follow-ups.
- Close the loop: spot the patterns, and hand police a case when you choose.
How long does an incident report take?
Under two minutes, from your phone, on the floor.
Do I need to go to the back office to file a report?
No. Reports are filed from your phone on the floor.
Can I capture by voice?
Yes. Details can be captured by voice.
What is store mapping?
You can pin evidence directly to a visual floor plan of your store. That shows which brands and categories are targeted in which zones.
What do managers see?
Frontline updates sync to the Op Center, which gives managers a view of active issues. Managers can also track resolutions, recovery values and trends across all stores.
Can my team discuss an incident inside SmartLP?
Yes. Your team can talk through incidents and trends right beside the report they are about.